Ravikiran Rajagopal

Large-scale consumer eCommerce platform spanning 12 park websites and driving hundreds of millions in annual ticketing revenue

• Drove $20M+ annual revenue increase by identifying drop-off points across the purchase funnel and deploying a structured experimentation program to optimize product pages, cart, and checkout flows.
• Increased customer satisfaction scores from 4.0 to 6.0 (+50%) by leading a user-centric redesign across 12 high-traffic consumer websites, addressing usability, findability, and clarity.
• Drove ~$10M in incremental annual revenue by improving site performance — cutting page load times by 15%, accelerating key user actions by 44%, and reducing checkout failure rates from ~20% to 6%.
• Generated $3–5M in incremental revenue by building and executing an SEO growth strategy that increased qualified organic traffic through technical optimization, content prioritization, and search intent alignment.
• Drove higher business impact across five specialized teams (product, engineering, experimentation, content, SEO) by enforcing shared prioritization and focusing capacity on the highest-ROI initiatives.
• Won 2 industry awards: UX excellence and experimentation-driven growth practices.

Product screenshots coming soon.

View SeaWorld case study →

Fortune 100 financial services company; regulated retirement & investment platforms

• Led the launch of Prudential Retirement’s first consumer-facing mobile app, retaining $350M in AUM while contributing to $10B in new client asset growth.
• Reversed poor app performance, increasing ratings from 1.8 to 4.8, driving 700K downloads and sustaining 100K monthly active users through product improvements and go-to-market execution.
• Pioneered the retirement industry’s first authenticated Amazon Alexa experience, earning external innovation awards and expanding secure, voice-based account access.
• Modernized retirement account management and transactional workflows by rebuilding core features with a mobile-first and accessibility-driven approach.
• Founded internal usability testing practice; oversaw $6M+ annual product development budget.
• Won Prudential Business Value Award for Innovation (2018).

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Global consumer mobile platform with 35M+ users and multi-channel advertising revenue

• Led the strategy and launch of 25+ mobile products over three years, redesigning core app experiences to drive a 150% increase in advertising revenue, contributing ~$10M in incremental annual revenue.
• Scaled mobile apps to category leadership — improving ratings from 3.0 to 4.4 across 500K+ reviews, growing the user base from 1M to 35M, and increasing retention to 10M+ monthly active users.
• Generated $1M profit from paid app model over three years.
• Achieved #1 search result for “weather”, ranked #2 among 500+ weather apps on Google Play.
• Launched across Android, iOS, BlackBerry, Amazon, Nokia, Connected TVs, and wearables.
• Won W3 Silver Awards for Design (2013, 2014).

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• Conducted product and market research while completing MBA; contributed to mobile strategy.

• Earlier career in software engineering across multiple companies before transitioning to product management.